Consumer Reports has spoken and has found that AT&T is the worst rated carrier. Samsung Galaxy S phones dominate the top smartphones along with the iPhone 4 and Motorola Droid X.
AT&T is the lowest-scoring cell-phone carrier in the U.S. according to a satisfaction survey of 58,000 Consumer Reports' readers. Readers rated U.S. Cellular 82, Verizon Wireless 74, Sprint 73, T-Mobile 69 and AT&T 60. They also rated carriers by city.
Consumer Reports Top Smartphones by Carrier
Apple's iPhone 4 and Samsung Galaxy S, Samsung Captivate, tied for first place at AT&T with 76 points.
Motorola's Droid X and Samsung Galaxy S, Samsung Fascinate, tied for first place at Verizon with 75 points.
Samsung Galaxy S, Samsung Epic 4G, for Sprint won at Sprint with 76 points.
Samsung Galaxy Samsung Vibrant for T-Mobile bested at 76 points.
All Samsung Galaxy S phones have a super fast 1GHz hummingbird processor with efficient 3D graphics processing, Super AMOLED 4-inch touchsreen, 5-megapixel camera, microSD, Wi-Fi, and Android 2.1. Samsung has added on TouchWiz software for a social hub as well as a media hub for online viewing. Differences come in the amount of internal storage, size of the microSD card included, mobile hotspot capabilities, keyboard style and the speed of data networks.
Many of the top phones were named in Wireless and Mobile News' Review of Reviews Top Ten Best Android an' Droid Phones Now an' Later.
Over half of the survey respondents who used AT&T as a carrier owned some version of the iPhone, the Apple smart phone that is exclusive to AT&T, at least for now. Consumer Reports data, reflecting all versions of the phone, found that iPhone owners were much less satisfied with their carrier and rated data service (web and email) lower than owners of smartphones on other carriers that, like the iPhone, have a host of apps to encourage heavy data use.
Only 54 percent of respondents were completely or very satisfied with their cell-phone service.
Users will switch carriers to get the phone they want. Thirty-eight percent of respondents who had switched carriers in the past two years did so because it was required to get the phone they wanted. And 27 percent of all respondents went shopping with a specific phone in mind.
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